Have a problem operating the app?
Have a recommendation for our next version?
Tour Doesn't Play
First, check an make sure your Locations Services are enabled for the app in Settings. Second, make sure you have downloaded the correct tour and for the direction you are traveling. Third, are you stuck in traffic? You may need to travel a little farther down the road for the next chapter to begin.
Tour Played But Stopped
Make sure you have the right tour for the direction you are traveling. If it played and stopped, you may have to travel a little farther down the road for the next chapter to begin. Everyone drives at different speeds, so we use music as a buffer. If the music runs out, expect dead air until reach the next GPS coordinates of the next chapter.
Bluetooth Won't Connect
This is a tough one for us because it's the connection of your device to the audio player, not our app. Try connecting to the vehicle via cord/usb. Also try reconnecting your Bluetooth. If it plays from your favorite music player, it should work for the app.
Get in Touch
For questions or concerns with the app, please email us at email@example.com or give us a call at (907) 231-2306
Our office can be reach by mail at
PO Box 110477
Anchorage, AK 99511
All sales final.